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Encore Means More

Get To Know Us

Encore Capital Group is a team of 7,400 driven and passionate colleagues dedicated to helping people take control of their financial futures. Every day, we empathize, we listen, we empower, and we do everything we can to help impact the lives of our consumers and our communities. Join us in an energized, collaborative, goal-oriented culture where you can learn, grow, and create change for yourself and the world around you.

Our Values

We Care

We put people first and engage with honesty, empathy, and respect.

We Find a Better Way

We deliver our best in everything we do, find ways to make a positive difference, and achieve impactful results.

We Are Inclusive and Collaborative

We embrace our differences and work together to ensure every individual can thrive.

As a company, fostering an inclusive and collaborative workplace where everyone can thrive is key to creating a strong work culture.

Tracy Ting, Encore Capital Group
SVP & Chief Human Resources Officer

How We Work With Consumers

Caring about consumers is the foundation of our business. Hear from our President and CEO, Ashish Masih, and colleagues on how we work with consumers and the essential role we play in the credit ecosystem.

Encore Around The World

Encore Capital Group operates globally across eight different countries around the world. Whether you’re working for Encore in San Diego, MCM in Gurgaon, or Cabot in the UK, we are all part of the greater, global Encore family.

Our Countries:

  • US (Headquarters)
  • Costa Rica
  • France
  • India
  • Ireland
  • Portugal
  • Spain
  • UK

What We Do - And How We Do It - Matters

United by our Mission, everyone at Encore is dedicated to supporting our colleagues with respect, honesty, and empathy as we work together to make a global impact. Our colleagues around the world take great pride in supporting consumers as they work to restore their financial health and create pathways to economic freedom. In turn, our work also helps support a stronger consumer credit ecosystem for all.

Total Rewards

Encore is here to help improve the lives of our employees as much as we do for our consumers, which is why we offer health insurance, generous time off, recognition programs, and more.

Diversity, Equity & Inclusion

We understand that an inclusive workplace leads to better business outcomes for ourselves and the people we serve. We know that our best work happens when we embrace diversity of thought, background and lived experiences and when our unique voices are heard and celebrated. We recognize that the strength of our culture is only as strong as its ability to reflect the diversity of our people around the globe.

Improving Our Communities

Our Mission to help consumers create pathways to economic freedom extends beyond our four walls. Encore is dedicated to developing resilient, sustainable, and economically empowered communities.

Celebrating Our Achievements

Great Place to Work Certified 2024-2025 – Costa Rica
Great Place to Work Certified 2024-2025 – France
Great Place to Work Certified 2024-2025 – India
Great Place to Work Certified 2024-2025 – Portugal
Great Place to Work Certified 2024-2025 – UK
Great Place to Work Certified 2024-2025 – USA
America's Greatest Workplaces for Diversity 2025
Silver Employer for LGBT+ Inclusion 2024
AVTAR - Most Inclusive Companies Index 2024 – India
The Economic Times - Best Organisations for Women 2024
AVTAR - Best Companies for Women 2024 – India
Ashish Masih - San Diego Business Journal CEO of the Year 2024 Finalist

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