Employees are walking together and smiling.

Making an
Extraordinary
Difference
Every Day

We Are More Than Just A Workplace

At MCM, we believe results and respect go hand in hand. We make credit accessible, create pathways to financial freedom, and help build a brighter future for our consumers.

Our Values

We Care

We put people first and engage with honesty, empathy, and respect.

We Find a Better Way

We deliver our best in everything we do, find ways to make a positive difference, and achieve impactful results.

We Are Inclusive and Collaborative

We embrace our differences and work together to ensure every individual can thrive.

Being in the business of people helping people means having a lot of empathy and caring. Our people at MCM are emotionally intelligent, understanding, and collaborative; and it's a joy to work with them every day.

Ajit Singh, Midland Credit ManagementChief People Officer

Welcome to MCM

Our President, Ryan Bell is here to welcome you during the first steps on your journey to a career with us at MCM.

MCM Around The World

MCM operates with about 5,000 employees in three countries—the US, Costa Rica, and India. Our global community is dedicated to providing easy-to-navigate pathways to financial freedom for all of our consumers every single day.

View All MCM Jobs

Our Countries:

United Behind Our Mission

MCM’s culture is built on the pillars of Encore's Mission, Vision, and Values:

Our Mission is to create pathways toward economic freedom for our consumers.

Our Vision is to make credit accessible by partnering with consumers to restore their financial health.

Our Values are:

We Care
We Find A Better Way
We Are Inclusive and Collaborative

When we grow our team, we are always looking for members who can uphold our Mission, Vision, and Values.

Diversity, Equity & Inclusion

We understand that an inclusive workplace leads to better business outcomes for ourselves and the people we serve. We know that our best work happens when we embrace diversity of thought, background and lived experiences and when our unique voices are heard and celebrated. We recognize that the strength of our culture is only as strong as its ability to reflect the diversity of our people around the globe.

Consumer Bill of Rights

Our Consumer Bill of Rights ensures that our consumers are treated with empathy and respect, and that our employees are supported, empowered, and motivated to always do their best.

Improving Our Communities

Just as we look to improve the financial health and wellbeing of our consumers, we strive to improve the health and wellbeing of our communities—it’s why we make every July our Global Volunteering Month.