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When You Join Our Team, We Join Yours

Whether you're just starting out or looking for something new, we invite you to explore a career with us. MCM knows that our people drive our success, are our innovation, and shape our future. Here you will create real, meaningful change in the lives of our consumers, colleagues, and communities. At MCM, we won’t just work together; we’ll craft an extraordinary workplace together.

Sr. Manager Information Technology

Gurgaon, Haryana
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Job Description

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

We seek a highly skilled and experienced Senior Manager specializing in PEGA Technologies. The ideal candidate will be a Technical senior manager with a deep understanding of PEGA solutions, able to drive projects from conception through delivery, ensuring alignment with our strategic goals. This role requires a balance of technical expertise, strategic thinking, and leadership acumen. RESPONSIBILITIES Lead and mentor a team of PEGA developers and architects, promoting a culture of excellence and continuous improvement. 10% Oversee the design, development, and implementation of PEGA-based solutions, ensuring they meet business requirements and industry best practices. 15% Collaborate with cross-functional teams to identify, evaluate, and prioritize business needs, translating them into scalable PEGA solutions. 10% Drive the adoption of PEGA methodologies, including Agile and Scrum, to enhance project delivery and team effectiveness. 10% Maintain up-to-date knowledge of PEGA technologies, industry trends, and best practices, incorporating these insights into strategic planning and execution. 5% Manage project timelines, budgets, and resources, ensuring deliverables are met with high quality and within expected timeframes. Foster a culture of innovation, encouraging the exploration and adoption of advanced PEGA features and capabilities. 50% MINIMUM REQUIREMENTS The basic requirements needed to be able to successfully perform the duties of the role. EDUCATION: Bachelor's EXPERIENCE: 12+ years with at least 5 years in Pega implementation projects CERTIFICATION(S): PEGA Certified Lead System Architect (LSA) certification highly preferred. PEGA Certified System Architect (CSA) certification required as a minimum KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Should resemble the unique requirements for the role. May include more than one of each type. Each requirement should have its own bullet point. Proven track record of successfully leading large-scale PEGA implementation projects. Strong leadership skills, with the ability to inspire, motivate, and guide teams towards achieving strategic objectives. Outstanding communication and interpersonal skills, capable of engaging effectively with technical teams, senior management, and business stakeholders. Familiarity with Agile and Scrum methodologies, with demonstrated experience in applying these in a PEGA context. PREFERRED QUALIFICATIONS Education, experience, and/or skills that would help contribute to success in the role but are not considered required to perform the responsibilities of the job. “Nice-to-have” qualifications. EDUCATION: Master's or Advanced

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at careers.india@mcmcg.com.

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Success Profile

No matter the role, our most successful team members embody a winning combination of these qualities.

  • Drive for Results
  • Innovation and Agility
  • Leading and Enabling Change
  • Building Effective Partnerships
  • Developing Self and Others

Our Values In Action

Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people – we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact.

The Encore Promise

The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people’s feedback and is rooted in real experiences of people working at Encore.

Diversity, Equity & Inclusion

We understand that an inclusive workplace leads to better business outcomes for ourselves and the people we serve. We know that our best work happens when we embrace diversity of thought, background and lived experiences and when our unique voices are heard and celebrated. We recognize that the strength of our culture is only as strong as its ability to reflect the diversity of our people around the globe.

Improving Our Communities

Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere.

We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture.

Jaison Thomas, Midland Credit Management Managing Director, India

Life At MCM

Step inside MCM and discover a vibrant community where your talent and ambition can thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success.

Celebrating Our Achievements

Great Place to Work Certified – 2024-2025 – India
Silver Employer for LGBT+ Inclusion 2024
AVTAR - Best Companies for Women 2024 - India
The Economic Times - Best Organisations for Women 2024
AVTAR - Most Inclusive Companies Index 2024 - India
Best CSR Project of the Year & Innovation in CSR Practices
AVTAR - Best Companies for Women 2024 Hall of Fame – India

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