Skip to main content

We Are More
Than Just a
Workplace

Life At Wescot

Our colleagues tell us how they feel about working with us across Cabot’s brands and UK sites.

Recruitment Officer

Telford, United Kingdom
Apply Now

Job Description

Location: Telford, TF3 4NT
Salary: £32,500 (based on 35 hours per week)
Reporting to: Talent Acquisition Team Leader
Hybrid: 2 days in the office, 3 days working from home


We're looking for a Recruitment Officer to join our UK Talent Acquisition Team in Telford. This is an exciting opportunity for an experienced recruiter who thrives on managing multiple vacancies, partnering with hiring managers, and delivering an outstanding candidate experience.

As a Recruitment Officer, you will:

  • Partner with hiring managers to understand hiring requirements
  • Create engaging job adverts that attract high-quality candidates across multiple channels, including job boards and social media.
  • Proactively source talent using LinkedIn Recruiter, Indeed, networking, and other direct search methods.
  • Screen, assess, and shortlist candidates against agreed criteria.
  • Manage recruitment campaigns from attraction through to offer stage.
  • Maintain accurate candidate records within Workday ATS and ensure GDPR compliance.
  • Provide guidance and support to hiring managers throughout the recruitment process.
  • Monitor recruitment activity and manage multiple vacancies simultaneously.
  • Contribute ideas and continuous improvements that enhance the effectiveness of the Talent Acquisition team.
  • Support wider recruitment and talent acquisition projects when required.

What we're looking for:

  • Proven recruitment experience, including volume and BPO/contact centre recruitment.
  • Strong knowledge of the Telford and regional recruitment market.
  • Experience managing the full end-to-end recruitment lifecycle.
  • Demonstrable success in sourcing talent through direct search, social media, and recruitment platforms.
  • Experience using an Applicant Tracking System (ATS), ideally Workday.
  • Excellent stakeholder management and communication skills.
  • Ability to manage competing priorities and multiple recruitment campaigns simultaneously.
  • Knowledge of employment legislation, recruitment best practice, and pre-employment screening processes.
  • Strong customer service focus with a proactive and solution-oriented approach.
  • Understanding of diversity and inclusion initiatives, employer branding, and recruitment metrics.

Why join us?

As a Recruitment Officer, you'll become part of a collaborative Talent Acquisition team where your ideas are valued, your expertise recognised, and your contribution directly impacts the growth and success of the business. This role offers the opportunity to work closely with stakeholders across the organisation while helping attract and retain exceptional talent.

Apply today and help us build the future of our organisation through great hiring.


About us:

Wescot Credit Services is a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.


We happy to be supporting our community. We have worked with local primary schools to deliver fun, educational games around the importance of money and debt.


**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.

Apply Now
Explore this location View Map
Wescot logo

Helping each and every customer to financial recovery

Here at Wescot we work for a number of organisations in the UK, including all of the large banks, as well as Credit Card Providers, Energy, Telecoms etc. Organisations trust us to recover debts owed to them by their customers. We continously invest in our people to deliver high service standards to support you. Wescot will work with customers to identify affordable and sustainable repayment arrangements which are based on your individual circumstances.

Our Total Rewards Package for All Round Wellbeing

We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.

  • Holistic Wellness

    Colleague Wellness - We're focused on your wellbeing and that means supporting you across all elements of it. This comes from our company sponsored team building events, on site events to form bonds with colleagues, Mental Health First Aid support, Webinars, Employee Assistance Program and more!

  • Healthcare

    Healthcare - Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.

  • Perks

    Perks - Our Colleague Discount Programme includes Transport, Retail discounts and much more.

  • Career Path & Development

    Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.

  • Awards & Recognition

    Awards & Recognition - We will always recognise our people's contribution to what we achieve every day. That might be an informal on the spot reward or thank you or part of the formal awards and recognition we run throughout the year such as star of the month and our global President's Club.

  • Pay & Bonuses

    Pay & Bonuses - Earn a competitive salary, with the opportunity to participate in fun team building incentives!

Our Values In Action

Cabot Credit Management

At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.

Inclusive Workplace

We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.

Giving Back To Our Community

We give back by volunteering, and charity work, trying to make a positive impact on the communities, where we live and work and we are proud to do so.

Jamie Shepherd,Wescot

Wescot is a great place to work. I love being in a place where you can see the positive impact you have on colleagues, clients, and customers. Everyone is given equal opportunities to have their ideas considered which helps to foster an inclusive and evolving working environment.

Jamie Shepherd, Wescot Subject Matter Expert

Employee Resource Groups

Our Pride Network Programme is making an impact, with the number of members and allies continuing to build. The education and awareness they are providing will prove invaluable

Women at Encore and Allies is our resource group for female colleagues and their allies across Cabot. The group serves as a support system providing education, personal growth, information, and idea sharing

Black Employee Network (BEN) is an employee resource group dedicated to empowering Black colleagues and fostering a more inclusive workplace culture. The group aims to provide a supportive community for Black employees, promoting professional development and career advancement opportunities, and advocating for equity and equality within the organisation.

Celebrating Our Achievements

Great Place to Work Certified 2025-2026 – UK
2025 Business Innovation Award

Sign Up for Job Alerts

Don’t see what you’re looking for? Sign up for job alerts and we’ll notify you when jobs become available.